Privacy and Policy for CloseFlow TC

CloseFlow TC prioritizes data stewardship and confidentiality. This Privacy Policy outlines our data collection, processing standards, protection frameworks, and compliance commitments.

1. Information We Collect

CloseFlow TC may collect the following data categories:

Identifiers including name, email address, and phone number

Business records and transaction-level information related to land investment coordination.

Digital engagement insights such as pages accessed, forms submitted, and navigation behaviors

Sensitive personal data is collected only when mandated for service execution or regulatory alignment.

SMS Compliance Notice:
All mobile opt-in data, including text messaging originator opt-in data and consent, is classified as confidential and excluded from general data sharing categories. This information will not be distributed to external parties, excluding authorized SMS aggregators and infrastructure providers that enable text message delivery services.

2. Purpose of Data Processing

Collected data is processed to support the following operational pillars:

Client communication and service fulfillment

Transaction coordination, stakeholder orchestration, and workflow progression.

Platform optimization and user experience enhancements

Distribution of requested service documentation and transactional updates

Delivery of email-based announcements and promotional communication where explicit opt-in is provided

CloseFlow TC does not commercialize data through resale.

3. Information Security Standards

CloseFlow TC maintains technical and administrative control environments aligned with industry expectations. While absolute system invulnerability is not guaranteed in digital ecosystems, we enforce structured safeguards to mitigate unauthorized access, loss, or compromise.

4. Data Sharing and Disclosure

CloseFlow TC discloses data only where essential for transaction enablement or legal compliance, including coordination with title entities, real estate professionals, or regulatory bodies.

Marketing and Mobile Data Restriction:
No mobile information will be shared with third parties or affiliates for promotional or marketing distribution. Permissible data disclosure to subcontracted support functions, including customer service enablement, is authorized. All other data sharing classifications exclude text messaging originator opt-in data and consent. This SMS opt-in and consent data will not be shared with any third parties.

CloseFlow TC does not lease, sell, or rent personal data.

5. Cookies and Digital Tracking

CloseFlow TC may deploy cookies and analytics technologies to collect non-sensitive digital interaction signals. Browser-level cookie deactivation is permitted, with acknowledgment that platform functionality may be impacted.

6. Individual Data Rights

Users retain the right to request the following:

Access, correction, or modification of stored personal data

Withdrawal from email-based promotional communication

Data deletion requests where not in conflict with service delivery records or regulatory obligations

Requests are submitted through our designated support channel.

7. Data Retention Governance

Data is retained based on service necessity, compliance obligations, and business record integrity requirements.

8. Policy Amendments

CloseFlow TC reserves the right to revise this policy in alignment with governance updates. All changes activate upon publication.

9. Contact and Support

Data governance inquiries and privacy requests are managed via: [email protected]